When I had my Jaguar, Otto was the first mechanic I met that did not look at me like a walking mortgage payment when I walked in the door. A couple of the jobs that he did for me were about a third of what I was quoted by Jaguar Calgary. When he replaced parts in my car he showed me the parts he took out and what was wrong with them. No one has done that for me since, well, my dad. Even though he complained to me bitterly about how expensive Jaguar parts were every time I was there, I loved it because of the charming way he said `Yag-u-arr`. I drive by his shop sometimes on my way to work and I often see him in his yard walking around cars with his customers, often young men, and I think the work he does, mentoring people about their cars and taking time with them is so much greater than the very excellent work he does with automobiles. If he doesn`t know how to fix your car, he knows someone who does. Otto is the guy that knows the guy which is so much more important than knowing everything. I needed work done on my transmission that he admitted he did not know how to do. He asked me, "You want cheap, or you want best?" I told him I wanted the best, so that`s what he got me; he called some poor guy out of retirement at Chestermere to fix my car, and I have no doubt it still cost me less than what I would have paid at the dealership. Easily the best experience I have ever had with a mechanic in my life. Much love for Otto and his lovely wife!