I came here to get the serpentine belt serviced on my 2008 Mercedes, and Otto is a breath of fresh air in the world of automotive servicing. Not only does he provide excellent service at an amazing price, he takes the time out to show you exactly what needs replacing and why, going so far as to keep the old parts and compare them with the new to show you why the service was required. You can tell he takes immense pride in his work. I initially came here after reading reviews left by others saying how he was an amazing, honest mechanic. I can now confirm these reviews for myself, and Otto has earned a customer for life. Thanks again, Otto!